Alignment by Robert S. Kaplan; David P. NortonCall Number: HD30.28 .K3543 2006
Often the efforts of individual units within an organization are not coordinated, resulting in conflicts, lost opportunities, and diminished performance. In this book, the authors apply their Balanced Scorecard system to corporate-level strategy, revealing how highly successful enterprises achieve powerful synergies by explicitly defining corporate headquarters' role in setting, coordinating, and overseeing organizational strategy.